On-Site Support
For issues that require physical attention, Cytek delivers reliable on-site IT support. Our technicians can deploy to your residential or business location to handle hardware repairs, network installations, Wi-Fi diagnostics, and hands-on troubleshooting. We offer flexible scheduling and emergency response options to keep your operations up and running.
Remote Support
Our remote support services provide fast, secure technical assistance to resolve IT issues without the need for an on-site visit. Whether it’s troubleshooting software problems, resolving printer connectivity, or guiding users through updates and settings, Cytek’s remote support keeps your team productive and your systems running smoothly, no matter where you are.
Residential Support Plans
Designed for home users, our residential plans cover support for Wi-Fi networks, smart home devices, personal computers, printers, and online security tools. Customers enjoy the convenience of remote assistance and scheduled on-site visits with predictable monthly pricing. It’s like having a personal IT department for your home.
Business Support Plans
Our business support plans are structured to provide ongoing technical support, device management, and system monitoring for small businesses. These plans include remote help desk access, routine maintenance, security updates, and strategic guidance to help your business scale efficiently with dependable IT systems.