Security Diagnostics
Analysis of firewall and VPN behavior to identify blocked traffic, policy conflicts, inspection issues, and unintended enforcement.
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$1,495.00
All engagements are paid in advance. Payment confirms scope, secures analysis time, and initiates the engagement. Sensitive technical details are not collected prior to payment.
You receive a written analysis report outlining observed behavior, findings, and actionable recommendations. Reports are designed to support remediation by your internal team or service provider.
Analysis is performed using evidence-based diagnostic methods focused on identifying root cause. This may include network traffic inspection, endpoint behavior analysis, and security control evaluation.
After payment, you receive secure instructions for submitting packet captures, logs, or access details if required. Data is transferred and analyzed on a dedicated offline analysis system.
Choose the diagnostic service that best matches the issue you’re experiencing: Network Diagnostics, Endpoint Diagnostics, or Security Diagnostics. Each service is scoped to identify root cause and provide clear technical findings.
If work has not yet begun, the customer may request a full refund.
If work has already begun, a partial refund may be issued based on the amount of work completed, at Cytek Services LLC’s discretion.
Work is considered to have begun once any of the following occur:
Review of customer-provided data
Analysis of packet captures or system information
Preparation of findings, notes, or reports related to the engagement
If provided data is unusable or insufficient, Packet Analysis Lab may request additional data or propose a revised scope. This does not automatically qualify for a refund.
Our goal is to ensure customers receive fair value for the work performed. Partial refunds, when applicable, reflect the effort, time, and expertise already applied to the engagement.
All refund requests must be submitted in writing by emailing
[email protected]
Approved refunds will be processed using the original payment method.
Customers are encouraged to contact Cytek Services LLC directly before initiating a chargeback. Unauthorized chargebacks may result in suspension of services and future engagements.
Cytek Services LLC (“Cytek,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and technical information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you engage with our website or services.
We collect only the information necessary to provide diagnostic and advisory services.
This may include:
Contact information such as name, email address, and company name
Technical information voluntarily provided for analysis, including packet captures or system data
Communications sent to us via forms or email
Payment-related information processed by third-party payment providers
We do not knowingly collect unnecessary personal data.
Information collected is used solely to:
Respond to inquiries and service requests
Deliver diagnostic and analytical services
Communicate findings and recommendations
Process payments and issue refunds when applicable
Comply with legal and contractual obligations
We do not use client data for marketing, profiling, or resale.
Client data is transferred to and analyzed on a dedicated offline analysis system. Data is used only for the purpose of completing the agreed engagement.
All customer-provided data, including packet captures and related materials, is securely deleted immediately after project completion unless otherwise agreed in writing.
For engagements involving protected, sensitive, or regulated data, customer data may be stored on encrypted removable media for the duration of the analysis when requested or required. Upon project completion or upon written request by the customer, all data will be securely deleted from the removable media, and the removable media will be permanently destroyed.
Data handling, deletion, and media destruction practices are aligned with generally accepted industry standards for secure data handling.
Cytek Services LLC does not sell, rent, or share client data with third parties except:
When required to process payments through secure third-party payment processors
When required by law or legal process
Third-party providers receive only the minimum information necessary to perform their function
Data is retained only for the duration necessary to complete the engagement and deliver findings. No long-term storage of client data is performed unless explicitly agreed in writing.
Our website may use basic cookies or similar technologies required for site functionality. We do not use invasive tracking, behavioral advertising, or third-party marketing analytics.
Depending on your jurisdiction, you may have the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of personal data, subject to legal and contractual obligations
Requests can be submitted using the contact information below.
Our website may contain links to third-party sites. Cytek Services LLC is not responsible for the privacy practices or content of external websites.
This Privacy Policy may be updated from time to time. Updates will be reflected by revising the effective date at the top of this page.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Cytek Services LLC
Texas, United States
Email: [email protected]
Cytek Services LLC provides diagnostic, analytical, and advisory services related to network traffic, endpoint behavior, and security controls. Services are investigative in nature and do not constitute managed IT, continuous monitoring, or guaranteed remediation.
Clients are responsible for:
Providing accurate and complete data required for analysis
Ensuring they have authorization to share packet captures and system data
Implementing recommendations at their discretion
All services require payment in advance. Work does not begin until payment is received and confirmed.
Client data is transferred to and analyzed on a dedicated offline analysis system. Data is used solely for the purpose of completing the agreed engagement and is not reused, shared, or disclosed to third parties.
All customer-provided data, including packet captures and related materials, is securely deleted immediately after project completion unless otherwise agreed in writing. Temporary files and analysis artifacts are removed as part of the completion process.
For engagements involving protected, sensitive, or regulated data, customer data may be stored on encrypted removable media for the duration of the analysis when requested or required. Upon project completion or upon written request by the customer, all data will be securely deleted from the removable media, and the removable media will be permanently destroyed.
Data handling, deletion, and media destruction practices are aligned with generally accepted industry standards for secure data handling.
While best practices and professional judgment are applied, Cytek Services LLC does not guarantee specific outcomes, fixes, or performance improvements. Findings are based on the data provided.
To the maximum extent permitted by law, Cytek Services LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of its services or reports.
Analysis reports and findings are provided for the client’s internal use. Packet Analysis Lab retains ownership of methodologies, templates, and analytical processes.
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
These Terms of Service apply to all engagements with Cytek Services LLC unless otherwise agreed in writing.
Analysis of firewall and VPN behavior to identify blocked traffic, policy conflicts, inspection issues, and unintended enforcement.
System level analysis of endpoint and application behavior to identify performance issues, stability problems, authentication failures, and security control interference.
Root cause analysis of network connectivity, latency, packet loss, and protocol behavior through traffic inspection and packet capture analysis.