The clients experienced weak and inconsistent Wi-Fi throughout their home, especially in upstairs rooms and outdoor areas. Their existing router was outdated and posed a security risk. With an increasing number of smart home devices, they also needed a way to isolate and manage their network better.

The firm struggled with dropped VoIP calls, poor video conferencing quality, and slow internal file sharing. These technical issues led to missed client calls and delayed casework, undermining the firm’s reputation and efficiency.